IMPACT™ provides powerful tools to assist operational staff to manage delivery of the service including monitoring and predicting real-time train performance.

These tools provide operational staff with the information they need, in the format they need it, quickly and easily.

Train, Crew and Performance Monitoring

IMPACT™ provides flexible network views showing real-time train movements with punctuality calculated at berth level and aligned with TRUST at location level, allowing detailed analysis of time-loss and its causes within the industry framework.

Trains can be interrogated for a wide variety of information to enable controllers and other operational staff to obtain the information they need easily and quickly.

Information obtainable from the system includes:

• Schedule, actual and predicted train journey details at both location and berth level with punctuality
• Train crew details
• Performance history including time lost in running and station overtime
• Next and previous workings
• Current and predicted PPM status for a train
• Crew location can also be tracked and shift details obtained through simple interrogation of the system.
• Performance Event details and message log
• A schedule and forecast "Simplifier" to provide the order and time of trains due at each location
• Current network status with performance events and the location of time-loss identified

It is possible to attach messages (including voice messages) to all IMPACT™ objects including trains, locations, crew, and performance / time-loss events.

These messages can be private or public and allow rapid communication of information to other staff and / or passengers.

Crew Location & Details

Using the IMPACT™ system allows improved management of train-crew during times of perturbation.

Once a user has logged on to the system the their position may be tracked at major location level via GPS using an IMPACT™ device or phone.

This provides control staff with:

• An up to date location record of crew, and;
• Scheduled and revised shift details

All of this information is available through the IMPACT™ system via an easy to use interface to assist controllers and other staff to provide an optimal service in times of perturbation.