IMPACT™ provides sophisticated analysis tools to allow performance
issues and individual performance events to be identified and
analysed quickly and easily.
Further, because IMPACT™ is available over
the web, your information is always available to you.

Performance Analysis and Reporting
IMPACT™ allows you to analyse historic performance in any
number of ways for yesterday, last week, last period and last
year, by train, location and performance cause type to provide
you with the information you need to report past performance
and identify the issues for future performance improvement.
Trends in performance can also be analysed in detail through
the charts.
Charts have a drill down capability to allow users to identify
the substance and causes behind the figures. If you want to
know how a figure is made up - just click the bar /line you're
interested in on the chart.
Data behind the charts can also be downloaded to your PC and
charts can be saved as PDF documents.

Replay Performance Events
IMPACT™ also provides a fast, easy to use replay facility to
enable performance events to be analysed after the event. This
facility incorporates sophisticated search options to save you
time identifying and replaying events.
IMPACT™ also provides ReplayPlus functionality which allows
users to pause and replay “live” information, making review of “just
happened” train movements possible quickly and easily.

Analyse and Verify TRUST Level Performance Reporting
IMPACT™ has the capability to receive PHIS files and equate TRUST
level reported delays and attributions to berth level performance.
This provides a greater understanding of where, why and how delays
occur, adding significant value to the TRUST data for performance
improvement purposes.
IMPACT™ can also be used to verify the accuracy of the allocation
of TRUST delays to incidents through its ability to trace reactionary
delays and analysis of the operational status of the network.
Potential issues where more justification for attributions
made is required, can be identified and highlighted for staff
attention.

Analyse & Understand Sub-Threshold
Delays
Over 50% of time-loss occurs in sub-TRUST reporting threshold
increments. As rail performance improves it is increasingly important
to understand the causes of smaller increments of time-loss to
achieve the increasing performance targets demanded of the rail
industry.
The majority of these instances of time-loss are not captured
by TRUST and, due to inaccuracies in TRUST reporting caused by
rounding to whole minutes, may actually be incorrectly reported.
TRUST reporting does not capture the necessary network granularity
required to identify the location and therefore the causes of
time-loss accurately.
IMPACT™ provides a mechanism to identify, record, analyse
and understand the causes of performance at bespoke levels.