IMPACT™ provides an up to the second, real-time performance snapshot of current performance on the day of operations, tracking your key performance drivers and indicators in real-time in a single page .

This enables you to monitor and communicate performance throughout the oganisation and focus organisational attention on key performance indicators.

Performance indicators currently tracked include:

• The proportion of services that have achieved PPM
• PPM forecasts for services currently running
• Cancellations and the proportion of services run
• Time-loss by performance cause type
• Worst performing trains
• Worst performing locations
• Largest Incidents